What Should I Do in Case of Account Theft or Joypara Purchase Through Fraud?

If your phone or services like credit cards/bank cards have been used on our site without your consent, you should contact the public prosecutor's office or the police department in your region.

Based on the information request sent to us by the prosecutor's office or the police department, we will be able to share the details of the person who made unauthorized transactions or committed fraud in our systems, only with their approval.